Privacy Policy

Last Updated: May 15, 2026

Tatch ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

1. Information We Collect

To provide our AI-driven compatibility services, we collect several types of information:

• Account Information: Name, age, gender, location, and contact details.
• Biometric & Verification Data: Photos and videos used for identity verification. We process this data to ensure a community of authentic individuals.
• Synergy Data: Your responses to personality prompts, "Thoughts" you post, and interaction patterns which our AI uses to calculate compatibility scores.
• Technical Data: Device information, IP address, and app usage statistics.

2. How We Use Your Information

We use your data for the following purposes:

• To facilitate meaningful matches through our AI Synergy algorithms.
• To verify your identity and prevent fraudulent accounts.
• To provide and improve our customer support services.
• To process payments for premium subscriptions.
• To analyze app performance and user behavior to improve the Tatch experience.

3. Data Processing & AI Analysis

By using Tatch, you explicitly consent to the processing of your data by our proprietary AI systems. This includes analyzing your "Thoughts" and values to determine synergy levels with other users. This analysis is automated and core to our service functionality.

4. Sharing of Information

We do not sell your personal data. We may share information with:

• Service Providers: Cloud hosting, payment processing (Apple/Google), and analytics partners.
• Legal Requirements: If required by law, we may disclose information to authorities to protect our rights or the safety of our users.

5. Your Rights & Data Retention

You have the right to:

• Access the personal information we hold about you.
• Request the correction of inaccurate data.
• Request the deletion of your account and all associated data. You can perform this directly within the app settings.

We retain your information for as long as your account is active or as needed to provide you with the Service.

6. Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@growcco.com.

← Back to Home